Delivery Information

Delivery Information

This page outlines our delivery policies and timeframes. For details on returns or legal information, please see our Returns & Refunds and Legal Information pages.

Delivery Charges

📦 Standard Delivery: £5.99 (for orders under £80)
🚚 Free Delivery: Available on orders over £80
💡 Tip: If you're close to the £80 threshold, consider adding a Shaker Kit to qualify for free delivery.

Delivery Process

✅ You’ll receive an email confirmation from Herbal Shake Shop as soon as your payment is received.
📦 Orders are normally dispatched within 1 working day and delivered within 2–4 working days.
🚚 Delivery is by a tracked courier service (e.g. Yodel, Evri, or Royal Mail).

Deliveries to Northern Ireland are at no extra cost but may take an additional 2–3 days to arrive.

📅 Normal delivery times:

• Standard Delivery: Usually 2–4 working days

• Orders over £80 placed before 3pm: Often delivered within 2–3 working days

• Orders over £120 placed before 3pm: Usually delivered next working day (subject to courier availability)

Delivery Issues

If your order has not arrived within 4–5 working days of your shipping confirmation, please contact us:
📧 Email: diphillips37@gmail.com
📞 Phone/Text: +44 7817 631231

We’ll do our best to resolve the issue promptly.